TROUBLESHOOTING 132
Startup (cont.)
E-41 is getting power, but
the Control Panel is black.
• UIB cable is not connected to the
motherboard, the User Interface
Board, or both
• Faulty UIB cable
• Faulty User Interface Board
1. Recheck all cables and connections.
2. Use a different UIB cable.
3. If the problem persists and you have verified that the
power supply and motherboard are functioning properly as
described earlier, replace the User Interface Board (see
page 58).
Following installation of a
new User Interface Board,
the Control Panel remains
blank, yet backlit, for
more than 5 minutes.
System software requires an additional
reboot to synchronize with the firmware
on the new User Interface Board.
Wait 5 minutes, power off using the power button,
wait 10 seconds, and then press the power button to
power on again.
NOT following
installation of a new User
Interface Board, system
stops responding at this
screen:
Possibly one of the following:
• Faulty BIOS
• Faulty motherboard
1. Recheck all cables and connections.
2. Reboot the E-41.
3. If the problem persists, replace the motherboard
(see page 65).
System stops responding at
this screen:
Problem with the Fiery application.
1. Recheck all cables and connections.
2. Reboot the E-41.
3. If the problem persists, reinstall system software
(see page 105).
Symptom Possible cause Suggested action
Activity light status:
Off.
Activity light status:
N/A.
Activity light status:
Off.
STARTING UP...
Activity light status:
Blinking green.
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