SERVICE PROCEDURES 104
Restoring and verifying functionality after service
Before you leave the customer site, make sure that you complete the following steps. If you
cannot complete a step, determine the reason and correct the problem before continuing.
For more information, see Troubleshooting on page 120.
TO REASSEMBLE THE E-41 AND VERIFY FUNCTIONALITY
1. Reseat all boards, cables, connectors, and other parts loosened or removed during service.
When routing cables inside the E-41, make sure that:
• Cables are securely installed after routing cables
• Cable routing does not interfere with the operation of internal components nor interfere
with removing or replacing components
• Cables are not tangled nor looped around internal circuit boards, or components
(such as capacitors and resistors)
• Cables do not lie on or against any internal heating element
• Cables do not interfere with opening or closing E-41 panels
• Cable slack is secured with a tie-wrap
2. Restore the E-41 to the upright position.
3. Replace any panels that you removed earlier, as described on page 51.
4. If you replaced the motherboard, make sure that the new motherboard solves the problem
that you are troubleshooting, and then transfer options to the new motherboard (see
page 73).
5. If the E-41 is to be mounted on the optional furniture with the optional monitor, see the
reassembly instructions on page 146.
6. Connect the power cable to the E-41 (see page 28).
7. If you cleared the CMOS during service, reset the E-41 time and date in Setup.
8. Connect the E-41 to the copier/printer (see page 28).
9. Print the Test Page and Configuration page (see page 38).
• If the E-41 does not start up, refer to the startup problems listed on page 131.
• If pages do not print, verify that the interface cables are properly connected (see printing
problems on page 139).
• If image quality is poor, test the copier/printer. (See the service documentation that
accompanies the copier/printer.)
10. Connect to the network (see page 28).
11. Ask the network administrator to download a test job over the network.
If the job does not print or has poor image quality, see printing problems and the
Troubleshooting sections of the user documentation.
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