TROUBLESHOOTING 133
Startup (cont.)
Control Panel screen and
Activity light appear as
follows:
Possibly one of the following:
• Wrong, missing, incorrectly connected,
or faulty DIMM(s)
• Faulty motherboard
1. Recheck all cables and connections.
2. Reboot the E-41.
3. If the problem persists, verify that the DIMMs are installed
as described in the DIMM section on page 77. DIMMs must
be installed in matching pairs in alternating sockets. Check
for incorrect type, wrong capacity, missing, or faulty
DIMM(s). Reseat the DIMM(s) to remove any oxidation on
the connector (see page 77).
4. If the problem persists, you may need to replace the
motherboard (see page 65).
Control Panel screen and
Activity light appear as
follows:
Possibly one of the following:
• Faulty disk in the DVD drive
• Faulty motherboard
1. Reboot the E-41.
2. If the problem occurs when you are installing software from
bootable media (DVD or CD), the media may be damaged.
Try another DVD or CD.
3. If the problem persists, replace the motherboard (see
page 65).
Control Panel screen and
Activity light appear as
follows:
Possibly one of the following:
• Faulty or incorrectly connected
HDD data cable
• HDD power cable disconnected
• Faulty HDD
• Faulty motherboard
1. Recheck all cables and connections. Make sure that the HDD
data cable is connected to the correct SATA port (SATA 2) on
the motherboard (see Figure 12 on page 48).
2. Reboot the E-41.
3. If the problem persists, replace the HDD SATA cable
(see Figure 12 on page 48).
4. If the problem persists, replace the HDD (see page 91).
If replacing the HDD does not correct the problem,
reinstall the old HDD in the system.
5. If the problem persists, replace the motherboard (see
page 65).
Symptom Possible cause Suggested action
Activity light status:
Off, then solid red.
STARTING UP...
Activity light status:
Blinking amber,
then solid red.
STARTING UP...
Activity light status:
Blinking amber.