TROUBLESHOOTING 140
Printing (cont.)
A print job stalls or stops
after one or a few pages.
Possibly one of the following:
• A PostScript or application error
• System software is corrupted
1. Cancel the E-41 print job.
2. If this fails to clear the problem, reboot the E-41 (see
page 40).
3. If the problem persists, select Clear Server from Command
WorkStation.
4. Set
Print Cover Page to Yes and resend the problem job.
The Cover Page will indicate “PS Error.”
For more information about the PostScript error,
double-click the problem job in the Command
WorkStation window.
5. If the problem persists, reinstall system software
(see page 105).
Corrupt system software may cause the system to hang
at this screen.
Incorrect or faulty DIMM
or faulty DIMM connection
1. Reseat the DIMMs to remove any oxidation on the connectors
(see page 77).
2. Verify memory amount on the Configuration page.
3. If the problem persists after replacing the DIMM,
replace the motherboard (see page 65).
Color quality is
inconsistent.
A copier/printer problem
Test the copier/printer and perform service, if necessary.
See the service documentation that accompanies the copier/
printer.
Symptom Possible cause Suggested action
To Next Page
Loading...