Victor Xu Page 74 12 Jan. 2011
Copyright 2011 © Shenzhen Runtianzhi Image Technology, Co., Ltd.
http://www.floradigital.com
No Print at all
No presence of
Printhead
Voltage from
RTZ software
o The Optical Cable must have
been interchanged during
installation
Interchanged again the Rx/Tx connection
of the Optical Cable either from the PCI
card or in the Printhead Control Board
Carriage gets in
contact with
media during
printing
o Gap between carriage and
media (printing platform) is
too close.
o Media suction is not working
o Wrinkled / curled media
Adjust the Printer Carriage between 2.0 –
2.5mm.
Check the 24V supply of suction fans,
replace defective suction fan if necessary
Replace the media to avoid wrinkled
media to be in contact with the print head
during printing
Carriage is not
moving, left to
right stroke
o Defective AC Servo Motor
o Corrupted/Defective Servo
Driver
o Worn-out Timing Belt
o Defective Motion Control
Board
Replace defective Servo Motor
Re-program the Servo Driver, replace if
defective
Replace worn-out Timing Belt
Replace Motion Control Board
Media is not
moving,
backward and
forward stroke
o Defective DC Servo Motor
o Defective Movement Control
Board
o Worn-out Timing Belt
o Defective Motion Control
Board
Replace defective DC Servo Motor
Replace worn-out Timing Belt
Replace Movement Control Board\
Replace Motion Control Board
Ink is not drying
o Heat is not enough to dry the
ink
o Heater is not working
o Heater controller is not
working
o Density or the ink limits of
the image setup is too high
Increase the heater’s temperature from
the printing platform as well as the front
heater
Replace defective heater
Replace heater controller
Lower the ink limits of the image profile
Decrease the Ink limits of the image
Horizontal
banding
o Clogged Print head
o Step alignment is not good
o Print head alignment is not
good
Perform solvent flushing and Ink Priming
(make a
longer flushing if needed) then check
us of the Print head in Test Print.
Adjust the motor steps (see Print head
nment
Procedure)
Aligned the Print head very well (see Print
head Alignment Procedure)
A particular
portion of the
printer is
showing
horizontal
banding
o Feeding of the Pinch Roller
is not equal
Adjust the tension of the Pinch Roller
(see Pinch Roller Adjustment Procedure)