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Troubleshooting FortiMail-5001A hardware installation

FortiMail™ Secure Messaging PlatformVersion 4.0 Patch 1Install Guide

62 Revision 2

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Default Chapter3
- Table of Contents3
- Http://Docs.fortinet.com8
Introduction9
Registering Your Fortimail Unit9
Customer Service and Technical Support9
Training10
Documentation10
Scope10
Conventions11
- Http://Docs.fortinet.com12
Key Concepts13
Email Protocols13
- Smtp13
- Pop313
- Imap14
- HTTP and HTTPS14
Client-Server Connections in SMTP14
- Mta15
- Mua15
- Incoming Vs. Outgoing Directionality15
The Role of DNS in Email Delivery16
- MX Record17
- A Record18
- Reverse DNS Record18
Fortimail Web-Based Manager Modes19
Fortimail Operation Modes19
Fortimail High Availability Modes19
- Http://Docs.fortinet.com20
Hardware Installation21
Cautions and Warnings21
- Grounding21
- Rack Mount Instructions21
Environmental Specifications22
Mounting the Fortimail Unit22
- Fortimail-100 and Fortimail-100C22
- Fortimail-40022
- Fortimail-2000A and Fortimail-4000A23
- Http://Docs.fortinet.com24
- Fortimail-2000B25
- Fortimail-5001A25
Powering on the Fortimail Unit26
- Fortimail-100 and Fortimail-100C26
- Fortimail-40026
- Fortimail-2000A and Fortimail-4000A26
- Fortimail-2000B27
- Fortimail-5001A27
- Connecting to the Network27
Turning off the Fortimail Unit27
- Powering off the Fortimail-5001A Board27
Connecting to the Web-Based Manager or CLI28
- Connecting to the Web-Based Manager28
- Connecting to the CLI29
- Http://Docs.fortinet.com30
- Using the Front Panel's Control Buttons and LCD Display31
- Http://Docs.fortinet.com32
Fortimail-2000B Hardware Installation33
Mounting the Fortimail Unit33
- Http://Docs.fortinet.com34
- Http://Docs.fortinet.com35
- Http://Docs.fortinet.com36
- Http://Docs.fortinet.com37
- Http://Docs.fortinet.com38
- Removing the System from the Rack39
Installing the Cable Management Arm40
- Http://Docs.fortinet.com41
- Http://Docs.fortinet.com42
- Http://Docs.fortinet.com43
- Http://Docs.fortinet.com44
Installing the Hard Drives45
- Http://Docs.fortinet.com46
- Http://Docs.fortinet.com47
Installing the Bezel48
Connecting the Keyboard, Mouse, and Monitor49
Connecting the Power Cables50
Securing the Power Cord51
- Http://Docs.fortinet.com52
Fortimail-5001A Hardware Installation53
Changing Fortimail SW11 Switch Settings54
Fortimail Mounting Components55
Inserting a Fortimail Board56
- Http://Docs.fortinet.com57
- Http://Docs.fortinet.com58
Removing a Fortimail Board59
- Http://Docs.fortinet.com60
Resetting a Fortimail Board61
Troubleshooting61
- Fortimail System Does Not Start up61
- Fortimail Status LED Is Flashing During System Operation61
- Http://Docs.fortinet.com62
Updating the Firmware63
Testing New Firmware before Installing It63
- Http://Docs.fortinet.com64
Installing Firmware65
Installing Backup Firmware66
- Http://Docs.fortinet.com67
Restoring Firmware68
- Http://Docs.fortinet.com69
- Http://Docs.fortinet.com70
Choosing the Operation Mode71
Characteristics of Transparent Mode72
Characteristics of Gateway Mode72
Characteristics of Server Mode73
Configuring the Operation Mode74
- Http://Docs.fortinet.com75
- Http://Docs.fortinet.com76
Quick Start Wizard77
- Step 1: Changing the "Admin" Password77
Step 1: Changing the “Admin” Password78
Step 2: Configuring the Network Settings and System Time78
- Http://Docs.fortinet.com79
Step 3: Configuring Local Host Settings80
- Http://Docs.fortinet.com81
Step 4: Adding Protected Domains82
- Http://Docs.fortinet.com83
Step 5: Configuring Incoming Antispam and Antivirus Settings84
Step 6: Configuring Access Control Rules and Outgoing Antispam and Antivirus Settings85
- Http://Docs.fortinet.com86
- Http://Docs.fortinet.com87
Step 7: Reviewing and Saving the Configuration88
Continuing the Installation88
Connecting to Fortiguard Services89
- Http://Docs.fortinet.com90
Configuring Scheduled Updates91
Configuring Push Updates92
- Http://Docs.fortinet.com93
Manually Requesting Updates94
Gateway Mode Deployment95
Configuring DNS Records95
- Configuring DNS Records for the Protected Domains95
- Configuring DNS Records for the Fortimail Unit Itself96
- Configuring a Private DNS Server97
Example 1: Fortimail Unit Behind a Firewall98
- Configuring the Firewall99
- Configuring the Muas104
- Testing the Installation104
Example 2: Fortimail Unit in Front of a Firewall104
- Configuring the Firewall105
- Configuring the Muas110
- Testing the Installation110
Example 3: Fortimail Unit in DMZ111
- Configuring the Firewall112
- Http://Docs.fortinet.com113
- Configuring the Muas118
- Testing the Installation118
Transparent Mode Deployment119
Configuring DNS Records119
- Configuring DNS Records for the Fortimail Unit Itself119
- Http://Docs.fortinet.com120
- Configuring a Private DNS Server121
Example 1: Fortimail Unit in Front of an Email Server122
- Configuring the Protected Domains and Session Profiles123
- Configuring the Proxies and Implicit Relay124
- Testing the Installation125
Example 2: Fortimail Unit in Front of an Email Hub125
- Configuring the Protected Domains and Session Profiles126
- Configuring the Proxies and Implicit Relay127
- Testing the Installation128
Example 3: Fortimail Unit for an ISP or Carrier128
- Http://Docs.fortinet.com129
- Http://Docs.fortinet.com130
- Configuring the Connection with the RADIUS Server131
- Http://Docs.fortinet.com132
- Removing the Network Interfaces from the Bridge133
- Configuring the Session Profiles134
- Http://Docs.fortinet.com135
- Configuring the IP-Based Policies136
- Configuring the Outgoing Proxy137
- Testing the Installation138
Server Mode Deployment139
Configuring DNS Records139
- Configuring DNS Records for Protected Domains139
- Configuring DNS Records for the Fortimail Unit Itself140
- Configuring a Private DNS Server141
Example 1: Fortimail Unit Behind a Firewall142
- Configuring the Firewall143
  - Http://Docs.fortinet.com144
  - Http://Docs.fortinet.com145
- Configuring the Email User Accounts146
- Configuring the Muas147
- Testing the Installation147
Example 2: Fortimail Unit in Front of a Firewall147
- Configuring the Firewall148
- Http://Docs.fortinet.com149
- Configuring the Email User Accounts150
- Configuring the Muas151
- Testing the Installation151
Example 3: Fortimail Unit in DMZ151
- Configuring the Firewall152
- Configuring the Email User Accounts157
- Configuring the Muas157
- Testing the Installation157
- Http://Docs.fortinet.com158
Testing the Installation159
Troubleshooting Tools161
- Ping and Traceroute161
- Nslookup162
- Telnet Connections to the SMTP Port Number163
- Log Messages164
- Greylist and Sender Reputation Displays165
- Mail Queues and Quarantines165
- Packet Capture165
Index169

Fortinet FortiMail-100 - Http:;;Docs.fortinet.com

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