Problem solutions and tips
No mouse pointer displayed on the screen
Cause
Remedy
The mouse is not correctly connected.
► Shut dow n your opera ting system in the
proper manner, for instance using
Ctrl
+
Alt
+
Del
.
► Switch the device off.
► Check that the m ouse cable is properly
connected to the system unit. If you u se an
adapter or extension lead with t he mouse
cable, check the connections.
► Make sure that only one mouse is
connected.
► Switch the device on.
Disabled USB ports ► In the BIOS Setup, check whether the USB
ports are Enabled (see the "BIOS Setup"
manual or the m ainboard manual
Time and/or date is not correct
Cause
Remedy
Time and date are incorrect.
► Set the correct ti
me and date within the
operating syste
m you are using.
or
► Set the correct time and/or date in the
BIOS Setup.
The lithium battery is discharged.
► If the time and
date are repeatedly wrong
when you switc
h on you r device, replace the
lithium batt
ery (see "
Replac ing the lithium
battery", P
age 74).
SmartCard
reader is not recognised.
Cause
Troubleshooting
Chip card inserted incorrectly.
► Make sure you have inserted your
SmartCard into the SmartCard reader with
the chip facing upwards.
► Check whether the SmartC ard yo u are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
30 Fujitsu
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