Appendix
Chapter 7 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
112
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
When an error occurs during operation, the LED indicator
lights in orange.
In addition, the indication on the LCD changes as follows:
For temporary errors
Error codes beginning with the letter "J" or "U" are displayed.
For device errors
Error codes beginning with the letter "E", "F", "C", "H", "A", or "L" are
displayed.
Temporary errors can be recovered by the operator, whereas
device errors require troubleshooting by a service engineer.
You can clear the error display by pressing the [Stop/Clear]
button. Note that a paper jam message disappears after a
certain period of time elapses if there are no documents
([Ready] status) in the scanner.
If the Error Recovery Guide is installed in the computer, the
Error Recovery Guide window appears when the Windows
operating system is started up. When an error occurs, the
Error Recovery Guide window displays related information
such as the name of the error and the error code (number).
Write down the information shown in the window and click the
[More Info] button to check for troubleshooting methods.
7.2 Error Indications on Operator Panel
Me
n
u
Scan/Enter
Che
ck
Power
Stop/Clear
[Stop/Clear] Button
LCD
LED Indicator
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