Gathering Trouble Data
LOGIQ e – Basic Service Manual 7-5
5461614-100 English Rev. 6
Collect a Trouble Image with Logs
If the system should malfunction, press the Alt+D keys
simultaneously. This will collect a screen capture of the image
monitor, system presets and the following logs:
• Keyboard Shadow Log
• Error Logs
• Crash Log
• Power Supply
• Temperature
NOTE: Power Supply and Temperature logs are not currently being
updated by the LOGIQ e.
This Alt+D function is available at all times.
Figure 7-2. Alt+D Dialog Box
When Alt+D is pressed, a menu box appears that allows for:
• A place to enter a description of the problem
• A choice to store to a pre-formatted DVD-R, RD
(Removable Disk) or to the Export directory D:\SERVICE.
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