Chapter 8. Maintenance and Troubleshooting
158 Model PM880 Portable Hygrometer User’s Manual
Symptom: Accuracy of moisture sensor is questioned. (cont.)
Sensor is corroded 
(refer to Application of the 
Hygrometer). 
Probe reads too 
wet or too dry.
Return the probe to the factory for 
evaluation.
Sensor temperature is 
greater than 70°C (158°F). 
Probe reads too 
dry.
Return the probe to the factory for 
evaluation.
Stream particles causing 
abrasion.
Probe reads too 
wet or too dry
Return the probe to the factory for 
evaluation.
Symptom: Screen always reads the wettest (highest) programmed 
moisture calibration value while displaying dew/frost point.
Probe is saturated. Liquid 
water present on sensor 
surface and/or across 
electrical connections.
Clean the sensor and the sensor shield as 
described in Aluminum Oxide Probe Main-
tenance in Application of the Hygrometer. 
Then reinstall sensor.
Shorted circuit on sensor. Run “dry gas” over sensor surface. If high 
reading persists, then probe is probably 
shorted and should be returned to the 
factory for evaluation.
Sensor is contaminated with 
conductive particles 
(refer to Application of the 
Hygrometer).
Clean the sensor and the sensor shield as 
described in Aluminum Oxide Probe 
Maintenance in Application of the 
Hygrometer. Then reinstall sensor.
Improper cable connection. Check the cable connections to both the 
probe and the PM880.
Symptom: Screen always reads the driest (lowest) programmed 
moisture calibration value while displaying dew/frost point.
Open circuit on sensor.
Non-conductive material is 
trapped under the contact 
arm of the sensor.
Return probe to factory for evaluation.
Clean the sensor and the sensor shield as 
described in Aluminum Oxide Probe 
Maintenance in Application of the 
Hygrometer. Then reinstall the sensor. If the 
low reading persists, return the probe to the 
factory for evaluation.
Improper cable connection. Check the cable connections to both the 
probe and the PM880.
Table 6: Troubleshooting Guide for Common Problems (cont.)
Possible Cause
System 
Response  Action