DIRECTION 5854713-100, REVISION 2
VENUE FIT™ SERVICE MANUAL
Chapter 5 - Components and Function (Theory) 5-23
PRELIMINARY
Menu Choices:
• Service Desktop
Opens the Common Service Desktop on the Venue Fit™.
• Request For Service
Generates a request for service (RFS). Allows the customer to generate a Service or Apps request.
• Connect to GE
Increase polling rate. Click this icon to increase the contact Poll Rate from 15 minutes to 15
seconds. The increased polling rate continues for 15 minutes.
5-14-3 Initiating a Request For Service
To initiate a Request For Service:
1.) Open the Insite menu
2.) Select Request For Service.
Figure 5-6 RFS window
3.) Fill in all fields marked with *
4.) Tap ’Submit’
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