GE
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IRECTION FQ091019, REVISION 2 VIVID Q N SERVICE MANUAL
Chapter 7 - Diagnostics/Troubleshooting 7-133
4.) Check that the sound produced from the speaker is OK and audible.
5.) Repeat step 3 to test the other channels.
NOTE: If no sound is heard, trackball to the More Info button and press Set. Follow the on-screen
suggestions provided.
6.) When done, trackball to the Close button and press Set to exit the test.
When the Audio Test sequence is complete:
- the Diagnostic Test window displays the Finished message
- the View Test Log window opens automatically, listing all tests performed and showing details
of which tests and sub-tests passed or failed, as shown in the example in Figure 7-98.
NOTE: For the Audio Test, there is one report which is listed in the Tests window as shown in
Figure 7-98.
7) After reviewing the test results, proceed as follows:
• If no problems were identified, it is recommended to re-boot the system (this is obligatory when
prompted).
• If the test passed but the original problem persists, contact your local On-Line Center for
assistance.
• If errors were identified (results exceeding acceptable upper or lower limits), verify that all
system cables and boards are connected (not misplaced) and functioning properly, as
described in Chapter 5 - Components and Function (Theory).
If the problem persists, this indicates that either the specific board you tested is faulty or that
another board that supports the operation of this board is faulty. Continue trouble-shooting
down to the appropriate board. (If necessary, perform a specific test).
If the problem still persists, contact the GE On-Line Center for assistance.
8.) Trackball to the Exit button and press Set to close the View Test Log dialog box.
9.) Press the <Esc> button on the keyboard to close the Diagnostic Test Window.
Figure 7-98 View Test Log - Audio Test
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