HQ Pro-Stitcher User Manual07/23/128.4 Troubleshooting
Problem/ Symptom Corrective Measure
Quilting machine stuck in a faster speed than
selected by Pro-Stitcher
Stitch length is much smaller than selected,
machine running faster than it should.
Something has caused the quilting machine to lock
up at a higher speed (tighter SPI) than selected.
Rebooting both the quilting machine and the
Pro-Stitcher computer should resolve the issue.
No Patterns or Folders show up in the Design
Library
e current path is pointing to the wrong
drive letter.
Designs are stored on the computer’s hard drive
and on the removable USB ash drive. If you are
attempting to access designs specically on the USB
ash drive, make sure the USB ash drive is plugged
in securely to the Pro-Stitcher computer. Press
Cancel if the Open screen is already open, remove
the USB ash drive, wait about 15 seconds, and then
press the Open button again.
e patterns that come pre-loaded on the Handi
Quilter USB Flash drive are located in a folder called
“Designs” on the USB ash drive (usually drive
D:\ or E:\). From the Open window, select a drive
letter by pressing on the arrow button next to the
drive you wish to browse. If there is a circle with a
^ symbol on the right-hand side of the button, it
means there are more folders in that particular path.
If there continues to be nothing showing up on the
USB ash drive, plug it into a desktop or laptop
computer and verify that the USB ash drive has
the desired les on it. If the computer says it wants
to “reformat” the ash drive then the ash drive has
gone bad and will need to be replaced. If it opens
but there are no les on the ash drive, contact
Handi Quilter for replacement les*.
*Handi Quilter highly recommends backing up all
pattern les on a home computer or another disk.
Jumps between repeated patterns
Use of any of the Repeat options results in a jump
between each pattern
When using the Repeat functions, if the start and/
or stop points are within the block of the pattern (i.e.
they are not located at the le and right-hand sides
of the pattern block) and/or not at the same height,
there will be a jump between each repeat of the
pattern. is can be corrected by selecting the Point
to Point box in the Repeat screen.
To Next Page
Loading...
