TROUBLESHOOTING SERVER BOOT ISSUE TOPICS
7-4
3. Adjust CMOS clear DIP from Off to On for a few seconds.
4. Move CMOS clear DIP back to off.
5. Close the server chassis and power up the server.
6. Power on the system.
7. Check BIOS defaults are loaded.
The CMOS is now cleared and can be reset by going into BIOS setup.
Refer to support.HitachiVantara.com for BIOS requirements.
Installation Problems
Perform the following checks if you are troubleshooting an installation problem:
Check all cable and power connections (including all rack cable connections). Unplug the
power cord, and wait one minute. Then reconnect the power cord and try again. If the
network is reporting an error, see if the server has enough memory and disk space
available. Remove all added options, one at a time, and try to power up the system. If after
removing an option the server works, you may find that it is a problem with the option or
a configu-ration problem between the option and the server. Contact the option vendor
for assistance.
If the system doesn't power on, check the LED display. If the power LED is not on,
you may not be receiving AC power. Check the AC power cord to make sure that it is
securely connected.
Troubleshooting External Connections
Loose or improperly connected cables are the most likely source of problems for the sys-
tem, monitor, and other peripherals (such as a keyboard, mouse, or other external device).
Ensure that all external cables are securely attached to the external connectors on your
system.
SW1
SW1
BIT1: (Reserved)
BIT2: PASSWD CLEAR
Off (Open): Normal (Default)
On (Short): Password Clear
SW3
SW3
BIT1: CMOS CLEAR
Off (Open): Normal (Default)
On (Short): RTC Reset
BIT2: ME FW UPDATE
Off (Open): Normal (Default)
On (Short): ME Force Update
DIP Jumper Settings
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