TROUBLESHOOTING
Version 1.0, 12/2014. Copyright 2012 Hitron Technologies
116
Version 1.0, 12/2014. Copyright 2014 Hitron Technologies
116
Hitron CGNM-2250 User’s Guide
4
Disconnect and re-connect the power adaptor to the power source and the
CGNM-2250.
5 If none of the above steps solve the problem, consult your vendor.
Problem: One of the LEDs does not Display as Expected
1 Ensure that you understand the LED’s normal behavior (see LEDs on page 17).
2 Ensure that the CGNM-2250’s hardware is connected correctly; see the Quick
Installation Guide.
3 Disconnect and re-connect the power adaptor to the CGNM-2250.
4 If none of the above steps solve the problem, consult your vendor.
Problem: I Forgot the CGNM-2250’s IP Address
1 The CGNM-2250’s default LAN IP address is 192.168.0.1.
2 You can locate the CGNM-2250’s GUI by entering the LAN domain suffix into
your browser’s address bar (on a computer connected to the LAN). The default
LAN domain suffix is displayed in the Basic > LAN Setup screen’s Domain
Suffix field. See The LAN Setup Screen on page 56 for more information.
3 Depending on your operating system and your network, you may be able to find
the CGNM-2250’s IP address by looking up your computer’s default gateway.
To do this on (most) Windows machines, click Start > Run, enter “cmd”, and
then enter “ipconfig”. Get the IP address of the Default Gateway, and enter it in
your browser’s address bar.
4 If you still cannot access the CGNM-2250, you need to reset the CGNM-2250.
See Factory Default Resetting the CGNM-2250 on page 24. All user-configured
data is lost, and the CGNM-2250 is returned to its default settings. If you
previously backed-up a more recent version your CGNM-2250’s settings, you
can now upload them to the CGNM-2250; see The Backup Screen on page 92.
Problem: I Forgot the CGNM-2250’s Admin Username or Password
1 The default username is cusadmin, and the default password is password.
To Next Page
Loading...
