HP 54700-Series Oscilloscope
Problem Report Form
Your Name __________________________________________________ Job Title ____________________
Company Name ______________________________________________ Division _____________________
Telephone Area/Country Code _________________________________ Phone Number_______________
Street Address _______________________________________________ Fax Number _________________
Mail Stop ____________________________________________________ Department _________________
City ________________________________________________________ Prov/State___________________
Postal/Zip Code_______________________________________________ Country _____________________
Date ________________
Problem Report Classification
______ Hardware/Mechanical Problem ______ Documentation Problem
______ Software/Firmware Problem ______ Remote Programming Problem
______ Suggested Enhancement
Problem Description________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
_________________________________________________________________________________________
System Description (Remote controller, Software, Printer, Cables)
_________________________________________________________________________________________
_________________________________________________________________________________________
Your current configuration is: _________________ Software revision _______________________________
Mainframe model number ____________________ Serial number__________________________________
Plug-in 1 model number______________________ Serial number__________________________________
Plug-in 2 model number______________________ Serial number__________________________________
Plug-in 3 model number______________________ Serial number__________________________________
Plug-in 4 model number______________________ Serial number__________________________________
How would you prefer to be contacted? ________ Mail __________Fax __________ Phone
Who is your local HP sales representative? _____________________________________________________
Return this form to Hewlett-Packard
Hewlett-Packard Company
Colorado Springs Division
Firmware Update Manager
P.O. Box 2197, Colorado Springs, Colorado, 80901-2197 USA
Fax Number (719) 590-3505
19–17