HP DesignJet Z5600 User Manual

White spots on the print .................................................................................................................................... 140
Colors are inaccurate ......................................................................................................................................... 141
The image is incomplete (clipped at the bottom) ............................................................................................. 142
The image is clipped .......................................................................................................................................... 142
Some objects are missing from the printed image ........................................................................................... 143
Lines are too thick, too thin or missing ............................................................................................................. 143
Lines appear stepped or jagged ........................................................................................................................ 144
Lines print double or in the wrong colors ......................................................................................................... 144
Lines are discontinuous ..................................................................................................................................... 144
Lines are blurred ................................................................................................................................................ 145
Line lengths are inaccurate ............................................................................................................................... 145
The Image Diagnostics Print ............................................................................................................................. 146
If you still have a problem ................................................................................................................................. 148
18 Troubleshooting ink cartridge and printhead issues ................................................................................... 149
Cannot insert an ink cartridge ........................................................................................................................... 150
Ink cartridge status messages .......................................................................................................................... 150
Cannot insert a printhead .................................................................................................................................. 150
The front-panel display recommends reseating or replacing a printhead ...................................................... 150
Clean the printheads ......................................................................................................................................... 151
Clean the printhead drop detector .................................................................................................................... 151
Align the printheads .......................................................................................................................................... 153
Printhead status messages ............................................................................................................................... 155
19 Troubleshooting general printer issues ..................................................................................................... 156
The printer will not start ................................................................................................................................... 157
The printer does not print ................................................................................................................................. 157
The printer seems slow ..................................................................................................................................... 157
Communication failures between computer and printer .................................................................................. 158
Cannot access the HP DesignJet Utility ............................................................................................................. 158
Cannot access the Embedded Web Server ........................................................................................................ 158
Cannot connect to the Internet ......................................................................................................................... 159
Web Services issues ........................................................................................................................................... 159
Automatic le system check ............................................................................................................................. 159
Alerts .................................................................................................................................................................. 160
20 Front-panel error messages ...................................................................................................................... 161
The system error log ......................................................................................................................................... 163
21 HP Customer Care ..................................................................................................................................... 164
Introduction ....................................................................................................................................................... 165
HP Professional Services ................................................................................................................................... 165
HP Proactive Support ........................................................................................................................................ 166
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HP DesignJet Z5600 Specifications

General

Print Technology	Thermal Inkjet
Number of Print Cartridges	6 (cyan, magenta, yellow, matte black, photo black, chromatic red)
Print Resolution	Up to 2400 x 1200 optimized dpi
Hard Disk	500 GB
Maximum Print Length	300 ft (91.4 m)
Connectivity	Gigabit Ethernet (1000Base-T)
Print Languages	HP-GL/2, HP-RTL
Media Sizes Supported	8.3 to 44-in wide rolls; 8.3 to 44-in wide sheets