Table 6. Service Processor Error Codes. (continued)
Error Code Description Action/ Possible Failing FRU
4B00F107 Unsupported FLASH update command This message appears only in service
processor error log. If it persists, re-IPL
to clear logs and reset programs.
4B00F108 Unsupported FLASH update state This message appears only in service
processor error log. If it persists, re-IPL
to clear logs and reset programs. If the
problem continues, call the support
center for assistance.
4B00F109 Modem on serial port 1 failed to
configure
1. Check modem power, modem
connections, and modem
configuration. Modem configuration
can be checked using the service
processor menus.
2. Service processor card.
Location: U0.1-P1-X1
4B00F10A Modem on serial port 2 failed to
configure
1. Check modem power, modem
connections, and modem
configuration. Modem configuration
can be checked using the service
processor menus.
2. Service processor card.
Location: U0.1-P1-X1
4B00F10B System firmware not loaded This message appears only in service
processor error log. If it persists, re-IPL
to clear logs and reset programs.
Additional contributors to this condition
include:
1. Loose or missing JTAG cable from
service processor to system rack
2. System rack (run diagnostics on
processors and memory)
3. Service processor card.
Location: U0.1-P1-X1
4. If the problem continues, call the
support center for assistance.
4B00F10C Internal SP program transfer failed
(RSP call)
This message appears only in service
processor error log. If it persists, re-IPL
to clear logs and reset programs.
Additional contributors to this condition
include:
1. Loose or missing JTAG cable from
service processor to system rack
2. System rack (run diagnostics on
processors and memory)
3. Service processor card.
Location: U0.1-P1-X1
4. If the problem continues, call the
support center for assistance.
178 Service Guide
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