IBM System x3550 M3 Type 4254 Problem Determination And Service Guide

Table 9. DSA Preboot messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 4, “Parts listing, System x3550 M3 Types 4254 and 7944,” on page 159 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number Component Test State Description Action
215-802-xxx Optical Drive
v Verify
Media
Installed
v Read/
Write Test
v Self-Test
Messages
and actions
apply to all
three tests.
Aborted The media tray
is open.
1. Close the media tray and wait 15 seconds.
2. Run the test again.
3. Insert a new CD/DVD into the drive and wait for
15 seconds for the media to be recognized.
4. Run the test again.
5. Check the drive cabling at both ends for loose
or broken connections or damage to the cable.
Replace the cable if it is damaged.
6. Run the test again.
7. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
8. Run the test again.
9. For additional troubleshooting information, go to
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-41559.
10. Run the test again.
11. Replace the CD/DVD drive.
12. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
215-803-xxx Optical Drive
v Verify
Media
Installed
v Read/
Write Test
v Self-Test
Messages
and actions
apply to all
three tests.
Failed The disc might
be in use by
the system.
1. Wait for the system activity to stop.
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.
5. Replace the DVD drive.
6. If the failure remains, go to the IBM Web site for
more troubleshooting information at
http://www.ibm.com/systems/support/
supportsite.wss/docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
145

IBM System x3550 M3 Type 4254 Specifications

General

Processor	Intel Xeon 5600 series
Max Processors	2
Memory	Up to 192 GB DDR3
Form Factor	1U Rack
Chipset	Intel 5520
Drive Bays	Up to 4 hot-swap 2.5-inch SAS/SATA or SSD
RAID Support	RAID 0, 1, 10
Network Interface	Dual-port Gigabit Ethernet
Power Supply	460W or 675W
Expansion Slots	2 PCIe 2.0
Weight	Approximately 17.24 kg (38 lbs)
Memory Slots	18 (RDIMM) or 12 (UDIMM)