c. Under Popular links, click Software and device drivers.
d. Under Related downloads, click Dynamic System Analysis (DSA).
4. Check for and apply code updates.
Fixes or workarounds for many problems might be available in updated IBM
System x Server Firmware, device firmware, or device drivers.
Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
a. Install UpdateXpress system updates.
You can install code updates that are packaged as an UpdateXpress
System Pack or UpdateXpress CD image. An UpdateXpress System Pack
contains an integration-tested bundle of online firmware and device-driver
updates for your server. Use UpdateXpress System Pack Installer to acquire
and apply UpdateXpress System Packs and individual firmware and
device-driver updates. For additional information and to download the
UpdateXpress System Pack Installer, go to the System x and BladeCenter
Tools Center at http://publib.boulder.ibm.com/infocenter/toolsctr/v1r0/
index.jspand click UpdateXpress System Pack Installer.
Be sure to separately install any listed critical updates that have release
dates that are later than the release date of the UpdateXpress System Pack
or UpdateXpress image.
When you click an update, an information page is displayed, including a list
of the problems that the update fixes. Review this list for your specific
problem; however, even if your problem is not listed, installing the update
might solve the problem.
b. Install manual system updates.
1) Determine the existing code levels.
In DSA, click Firmware/VPD to view system firmware levels, or click
Software to view operating-system levels.
2) Download and install updates of code that is not at the latest level.
For information about updating the firmware, see “Updating the
firmware” on page 255.
5. Check for and correct an incorrect configuration.
If the server is incorrectly configured, a system function can fail to work when
you enable it; if you make an incorrect change to the server configuration, a
system function that has been enabled can stop working.
a. Make sure that all installed hardware and software are supported.
See http://www.ibm.com/servers/eserver/serverproven/compat/us/ to verify
that the server supports the installed operating system, optional devices,
and software levels. If any hardware or software component is not
supported, uninstall it to determine whether it is causing the problem. You
must remove nonsupported hardware before you contact IBM or an
approved warranty service provider for support.
b. Make sure that the server, operating system, and software are installed
and configured correctly.
Many configuration problems are caused by loose power or signal cables or
incorrectly seated adapters. You might be able to solve the problem by
turning off the server, reconnecting cables, reseating adapters, and turning
the server back on. For information about performing the checkout
2 IBM System x3550 M3 Types 4254 and 7944: Problem Determination and Service Guide
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