IBM System x3550 M3 Type 4254 Problem Determination And Service Guide

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 4, “Parts listing, System x3550 M3 Types 4254 and 7944,” on page 159 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
v Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical
information, hints, tips, and new device drivers or to submit a request for information.
Error code Description Action
00580A5 Mirror failover complete Information only. Memory redundancy has been lost.
Check the event log for uncorrected DIMM failure
events.
00580A6 Spare memory channel activated Information only. Memory online-spare channel has
been activated to back up a failed DIMM. Check the
event log for uncorrected DIMM failure events.
0068002 CMOS battery cleared.
1. Reseat the battery.
2. Clear the CMOS memory (see “System-board
switches and jumpers” on page 18).
3. Replace the following components one at a time,
in the following order, restarting the server after
each one:
a. Battery
b. (Trained service technician only) System
board.
2011001 PCI-X SERR
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System
board
2018001 PCI Express uncorrected or uncorrected error
1. Check the riser-card LEDs.
2. Reseat all affected adapters and riser cards.
3. Update the PCI adapter firmware.
4. Remove the adapter from the riser card.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Riser card
b. (Trained service technician only) System
board
Chapter 3. Diagnostics 33

IBM System x3550 M3 Type 4254 Specifications

General

Processor	Intel Xeon 5600 series
Max Processors	2
Memory	Up to 192 GB DDR3
Form Factor	1U Rack
Chipset	Intel 5520
Drive Bays	Up to 4 hot-swap 2.5-inch SAS/SATA or SSD
RAID Support	RAID 0, 1, 10
Network Interface	Dual-port Gigabit Ethernet
Power Supply	460W or 675W
Expansion Slots	2 PCIe 2.0
Weight	Approximately 17.24 kg (38 lbs)
Memory Slots	18 (RDIMM) or 12 (UDIMM)