InfoPrint 6500 - Page 260

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Chapter 7 Fault Messages
432 CARTRIDGE NOT SET x
SEE USER MANUAL
Yes The ribbon cartridge
is not properly
positioned.
1. Make sure a ribbon
cartridge is installed in
the printer.
2. Make sure the ribbon
cartridge is seated
properly.
3. Remove and replace
the cartridge if
necessary.
433 WELD SENSOR
MISSING
SEE USERS MANUAL
Yes The incorrect
cartridge type is being
used for the printer.
1. Make sure that the
correct ribbon cartridge
type is installed in the
printer.
2. Contact your InfoPrint
service representative.
434 WELD SENSOR ERROR
SEE USERS MANUAL
No The weld sensor is
installed in the printer
but fails the diagnostic
test at power-up
initialization.
Contact your InfoPrint
service representative.
435 WELD NOT DETECTED
SEE USER MANUAL
No The cartridge weld
was not detected.
Contact your InfoPrint
service representative.
436 WELD RESET ERROR
SEE USERS MANUAL
No The cartridge weld
circuitry lost power.
Contact your InfoPrint
service representative.
437 PROCESSOR
DOWNLOAD
PLEASE WAIT
No Status message
indicating the
software in the
cartridge is being
updated. The user
must wait fo rthe
update to complete.
No action is required.
438 H/S TIP SIZE
MISMATCH
USE CORRECT RIBBON
Yes The incorrect
cartridge type is being
used for the printer.
Install the correct ribbon
cartridge type in the printer.
439 SHUTTLE SPEED
MISMATCH
USE CORRECT RIBBON
Yes The incorrect
cartridge type is being
used for the printer.
Install the correct ribbon
cartridge type in the printer.
Table 9: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution