InfoPrint 6500 - Page 280

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Chapter 7 Fault Messages
E34 TRACE CMPLT
See User Manual
Yes An illegal or
unsupported
instruction was
attempted in the
application program.
1. Cycle Power. Run the
print job again. If the
message appears,
load the latest
emulation software.
2. Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher
support facility.
E99 UNKNOWN INT
See User Manual
Yes An illegal or
unsupported
instruction was
attempted in the
application program.
1. Cycle Power. Run the
print job again. If the
message appears,
load the latest
emulation software.
2. Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher
support facility.
E NET TEST UNAVAILABLE Yes The Ethernet PCBA is
not enabled or did not
initialize correctly.
Cycle power. Wait for
“E Net Ready” to display,
then retry operation. If the
fault message appears
again, contact your
InfoPrint service
representative.
ENERGY SAVER MODE
ACTIVE
N/A Status message:
printer is in
low–energy idle state,
all fans and higher
voltages are off, only
+5Vdc logic circuits
are active.
No action required. NOTE:
If the printer was in NOT
READY state when the
energy saver mode was
activated, it will remain in
the NOT READY state until
the START key is pressed.
Table 9: Fault Messages
Fault Message
Operator
Correctable?
Explanation Solution