War ran ty
In the event of instrument problems, always contact the Isco Service Department, as problems can often be
diagnosed and corrected without requiring an on-site visit. In the U.S.A., contact Isco Service at the numbers
listed below. International customers should contact their local Isco agent or Isco International Customer Service.
Return Authorization
A return authorization number must be issued prior to shipping. Following authorization, Isco
will pay for surface transportation (excluding packing/crating) both ways for 30 days from the
beginning of the warranty period. After 30 days, expense for warranty shipments will be the
responsibility of the customer.
Shipping Address: Isco, Inc. - Attention Repair Service
4700 Superior Street
Lincoln NE 68504 USA
Mailing address: Isco, Inc.
PO Box 82531
Lincoln NE 68501 USA
Phone: Repair service: (800)775-2965
(lab instruments)
(800)228-4373 (samplers & flow meters)
Sales & General Information (800)228-4373 (USA & Canada)
Fax: (402) 465-3001
Email: service@isco.com
Isco One Year Limited Factory Service Warranty *
Isco warrants covered products against
failure due to faulty parts or workmanship for
a period of one year (365 days) from their
shipping date, or from the date of installation
by an authorized Isco Service Engineer, as
may be appropriate.
During the warranty period, repairs,
replacements, and labor shall be provided at
no charge. Isco’s liability is strictly limited to
repair and/or replacement, at Isco’s sole
discretion.
Failure of expendable items (e.g., charts,
ribbon, tubing, glassware, seals and filters),
or from normal wear, accident, misuse,
corrosion, or lack of proper maintenance, is
not covered. Isco assumes no liability for
any consequential damages.
Isco specifically disclaims any warranty of
merchantability or fitness for a particular
purpose.
This warranty applies only to products sold
under the Isco trademark and is made in lieu
of any other warranty, written or expressed.
No items may be returned for warranty
service without a return authorization number
issued from Isco.
This warranty does not apply to the following
products: Process Analyzers, SFX 3560 SFE
Extractor, 6100 VOC Sampler.
The warrantor is Isco, Inc. 4700 Superior,
Lincoln, NE 68504, U.S.A.
August 2002 P/N 60-1002-040
* This warranty applies to USA customers. Customers in other countries should contact their Isco dealer for warranty service.
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