Troubleshooting > Troubleshooting
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Example: When printing the address.
IMPORTANT
• Use unfolded Oufuku hagaki (Return postcard).
• How to load envelopes (orientation and facing) will differ depending on the type of envelope. Be sure to
load it in correctly, otherwise printing may be done in the wrong direction or on the wrong face.
NOTE
When you load envelopes in the multipurpose tray, select the envelope type by referring to the following:
➡ [MP Tray Settings] (page 415)
4
Specify the type of paper loaded in the multipurpose tray using the operation panel.
➡ Specifying Paper Size and Media Type (page 138)
Remove the paper from the multipurpose tray once and change the loading direction by rotating the paper 180
degrees.
➡ Precaution for Loading Paper (page 130)
Is the paper of the supported type? Is it in good condition?
Remove the paper from the cassette, turn it over, and then reload it.
➡ Precaution for Loading Paper (page 130)
Is the paper curled, folded or wrinkled?
Replace the paper with new paper.
➡ Precaution for Loading Paper (page 130)
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