Troubleshooting > Troubleshooting
621
Black or color dots appear on the white background
Is the original holder or the platen dirty?
Wipe the inside of the document processor and the platen with a soft cloth dampened with alcohol or mild
detergent.
IMPORTANT
Do not use thinner or other organic solvents.
Developer refresh needs to be performed.
1
Display the screen.
1 [System Menu/Counter] key > [Adjustment/Maintenance] > "Image Adjustment" [Image Adjustment]
2
Perform the Developer Refresh
1 Perform the Developer Refresh.
Developer Refresh begins.
NOTE
Waiting time may be longer when the toner is refilled during developer refresh.
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