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Troubleshooting > Error Code List
E01500 Communication error occurred during high-speed transmission. Send again.
If you still have trouble, reduce TX Start Speed and send again.
If the communication error occurs frequently, change the default setting of TX Start Speed in
System Menu.
E01600 Communication error occurred during reception of high-speed transmission. Ask the sender to
reduce the transmission speed and send again.
If the communication error occurs frequently, change the default setting of RX Start Speed in
System Menu.
E01700 - E01720 Communication error occurred during high-speed transmission. Send again.
If you still have trouble, reduce TX Start Speed and send again.
If the communication error occurs frequently, change the default setting of TX Start Speed in
System Menu.
E01721 Communication error occurred during high-speed transmission. Designated transmission
speed may not be available for the recipient machine. Reduce the transmission start speed and
send again.
E01800 -E01820 Communication error occurred during reception of high-speed transmission. Ask the sender to
reduce the transmission speed and send again or reduce the RX Start Speed in System Menu.
E01821 Communication error occurred during reception of high-speed transmission. Designated
transmission speed may not be available for this machine.
Ask the sender to reduce the transmission speed and send again or reduce the RX Start Speed
in System Menu.
E03000
U03000
During polling reception, a fax could not be received because no originals were set in the other
party’s fax machine. Check the recipient.
E03200
U03200
Sub address bulletin board reception was attempted and the other party’s machine is an our
brand model, but the specified sub address box contained no data. Check the recipient.
E03300
U03300
An error occurred due to either 1 or 2 below. Check the recipient.
1 The other party’s machine is an our-brand model and transmission restrictions
were found set by the other party during polling reception. Communication was
interrupted because the password was incorrect.
2 The other party’s machine is an our-brand model and transmission restrictions
were found set by the other party during sub address bulletin board reception.
Communication was interrupted because the password was incorrect.
E03400
U03400
Polling reception was interrupted because the password entered by the other party did not
match the Local FAX ID on the receiving machine. Check the recipient.
E03500
U03500
Sub address bulletin board reception was attempted and the other party’s machine is an our
brand model, but the specified sub address box was not registered on the other party’s
machine. Check the recipient.
E03600
U03600
The other party’s machine is an our-brand model and sub address bulletin board reception was
interrupted because the specified sub address password was incorrect. Check the recipient.
E03700
U03700
When a sub address bulletin board reception is attempted, the other party's machine does not
have the sub address bulletin board communication function. Also, there were no originals in
any of the originals transfer boxes (sub address boxes).
Error Code Possible Cause/Action
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