•Adaptersandattachments,inthesamelocations
•Addressjumpers,terminators,andcabling
•Softwareversionsandlevels
•Diagnosticprogramtypeandversionlevel
•Configurationoptionsettings
•Operating-systemcontrol-filesetup
SeeAppendixD“Gettinghelpandtechnicalassistance”onpage1023
forinformationaboutcallingLenovo
forservice.
Recoveringtheserverfirmware(UEFIupdatefailure)
Usethisinformationtorecovertheserverfirmware.
Important:Someclustersolutionsrequirespecificcodelevelsorcoordinatedcodeupdates.Ifthedevice
ispartofaclustersolution,verifythatthelatestlevelofcodeissupportedfortheclustersolutionbefore
youupdatethecode.
Iftheserverfirmwarehasbecomecorrupted,suchasfromapowerfailureduringanupdate,youcan
recovertheserverfirmwareinthefollowingway:
•In-bandmethod:Recoverserverfirmware,usingeitherthebootblockjumper(AutomatedBoot
Recovery)andaserverFirmwareUpdatePackageServicePack.
•Out-of-bandmethod:UsetheIMMwebinterfacetoupdatethefirmware,usingthelatestserver
firmwareupdatepackage.
Notes:Youcanobtainaserverupdatepackagefromoneofthefollowingsources:
•DownloadtheserverfirmwareupdatefromtheWorldWideWeb.
•ContactyourLenovoservicerepresentative.
TodownloadtheserverfirmwareupdatepackagefromtheWorldWideWeb,goto
http://www.lenovo.com/support.
Theflashmemoryoftheserverconsistsofaprimarybankandabackupbank.Youmustmaintainabootable
UEFIfirmwareimageinthebackupbank.Iftheserverfirmwareintheprimarybankbecomescorrupted,you
caneithermanuallybootthebackupbankwiththeUEFIbootbackupjumper(JP13),orinthecaseofimage
corruption,thiswilloccurautomaticallywiththeAutomatedBootRecoveryfunction.
In-bandmanualrecoverymethod
Usethisinformationtorecovertheserverfirmwareandrestoretheserveroperationtotheprimarybank.
Torecovertheserverfirmwareandrestoretheserveroperationtotheprimarybank,completethefollowing
steps:
Step1.Readthesafetyinformationthatbeginson“Safety”onpagevand“Installationguidelines”on
page116.
Step2.Turnofftheserver,anddisconnectallpowercordsandexternalcables.
Step3.Removethecover(see“Removingthecover”onpage119).
92LenovoSystemx3550M5InstallationandServiceGuide