Contents
Safety..................v
Safetystatements..............vi
Chapter1.TheLenovoSystemx3550
M5server................1
Relateddocumentation............4
Noticesandstatementsinthisdocument.....5
Serverfeaturesandspecifications........5
Railandsupportedrackspecifications...10
Whatyourserveroffers...........11
Reliability,availability,andserviceability.....15
SystemsDirector..............16
Servercontrols,LEDs,andpower.......17
Frontview...............17
Operatorinformationpanel........19
LCDoperatingpanelassembly......19
Rearview...............22
Servercomponents...........24
Serverpowerfeatures..........30
Chapter2.Configuring........33
Updatingthefirmware............33
Configuringtheserver............34
UsingtheServerGuideSetupandInstallation
CD.................35
UsingtheSetuputility..........36
UsingtheBootManager.........41
Startingthebackupserverfirmware....41
TheUpdateXpressSystemPackInstaller..41
Usingtheintegratedmanagementmodule..41
Usingtheremotepresenceandblue-screen
capturefeatures............43
Usingtheembeddedhypervisor......44
ConfiguringtheEthernetcontroller.....45
EnablingFeaturesonDemandEthernet
software...............45
EnablingFeaturesonDemandRAID
software...............45
ConfiguringRAIDarrays.........46
LenovoToolsCenterSuiteCLIprogram...46
UpdatingSystemsDirector........46
UsingLenovoXClarityAdministrator....47
UpdatingtheUniversalUniqueIdentifier
(UUID)................48
UpdatingtheDMI/SMBIOSdata......50
Chapter3.Troubleshooting......53
Starthere.................53
Diagnosingaproblem..........53
Undocumentedproblems........55
Servicebulletins..............55
Checkoutprocedure............56
Aboutthecheckoutprocedure......56
Performingthecheckoutprocedure....56
Diagnostictools..............57
Lightpathdiagnostics..........59
Eventlogs...............64
POST................67
DynamicSystemAnalysis........67
Automatedservicerequest(callhome).....69
ElectronicServiceAgent.........70
Errormessages..............70
Troubleshootingbysymptom.........70
CD/DVDdriveproblems.........70
Generalproblems............71
Harddiskdriveproblems.........72
Hypervisorproblems..........73
Intermittentproblems..........74
Keyboard,mouse,orUSB-deviceproblems.74
Memoryproblems...........75
Microprocessorproblems........77
Monitorandvideoproblems.......77
Networkconnectionproblems.......79
Optional-deviceproblems........80
Powerproblems............81
Serial-deviceproblems.........85
ServerGuideproblems..........86
Softwareproblems...........87
UniversalSerialBus(USB)portproblems..87
Videoproblems............88
Solvingpowerproblems...........88
SolvingEthernetcontrollerproblems......89
Solvingundeterminedproblems........90
Problemdeterminationtips..........91
Recoveringtheserverfirmware(UEFIupdate
failure)..................92
In-bandmanualrecoverymethod.....92
In-bandautomatedbootrecoverymethod..94
Out-of-bandmethod..........94
Automatedbootrecovery(ABR)........94
Nx-bootfailure...............94
Chapter4.Partslisting,Lenovo
Systemx3550M5Type5463.....97
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