Lenovo x3550 M5 - IMM Events that Automatically Notify Support

AutomaticallycontactService
IfthisfieldissettoYes,andyouhaveenabledElectronicServiceAgent(ESA),LenovoSupportwillbe
notifiedautomaticallyiftheeventisgenerated.
WhileyouwaitforLenovoSupporttocall,youcanperformtherecommendedactionsfortheevent.
Userresponse
Theactionsthatyoushouldperformtosolvetheevent.
Performthestepslistedinthissectionintheordershownuntiltheproblemissolved.Afteryouperform
alloftheactionsthataredescribedinthisfield,ifyoucannotsolvetheproblem,contactLenovoSupport.
Note:Thislistincludeserrorcodesandmessagesthatmightnotapplytothismachinetypeandmodel.
ThefollowingisthelistofIMM2.1errormessagesandsuggestedactionstocorrectthedetectedserver
problems.FormoreinformationaboutIMM2.1,seetheIntegratedManagementModuleIIUser'sGuideat
www.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5089484&brandind=5000008.
IMMEventsthatautomaticallynotifySupport
YoucanconfiguretheIntegratedManagementModuleII(IMM2)toautomaticallynotifySupport(alsoknown
ascallhome)ifcertaintypesoferrorsareencountered.Ifyouhaveconfiguredthisfunction,seethetablefor
alistofeventsthatautomaticallynotifySupport.
Table47.EventsthatautomaticallynotifySupport
EventIDMessageString
Automatically
NotifySupport
40000086-00000000
TestCallHomeGeneratedbyuser[arg1].
Yes
40000087-00000000
ManualCallHomebyuser[arg1]:[arg2].
Yes
80010202-0701ffff
Numericsensor[NumericSensorElementName]goinglow
(lowercritical)hasasserted.
Yes
80010902-0701ffff
Numericsensor[NumericSensorElementName]going
high(uppercritical)hasasserted.
Yes
806f0021-2201ffff
Faultinslot[PhysicalConnectorSystemElementName]on
system[ComputerSystemElementName].(NoOpROM
Space)
Yes
806f0021-2582ffff
Faultinslot[PhysicalConnectorSystemElementName]on
system[ComputerSystemElementName].(AllPCIError)
Yes
806f0021-2c01ffff
Faultinslot[PhysicalConnectorSystemElementName]
onsystem[ComputerSystemElementName].(ML2Card
Fault)
Yes
806f0021-3001ffff
Faultinslot[PhysicalConnectorSystemElementName]on
system[ComputerSystemElementName].(InternalRAID)
Yes
806f0021-3002ffff
Faultinslot[PhysicalConnectorSystemElementName]on
system[ComputerSystemElementName].(PCI2)
Yes
806f0021-3003ffff
Faultinslot[PhysicalConnectorSystemElementName]on
system[ComputerSystemElementName].(PCI3)
Yes
806f0108-0a01ffff
[PowerSupplyElementName]hasFailed.(PowerSupply1)
Yes
806f0108-0a02ffff
[PowerSupplyElementName]hasFailed.(PowerSupply2)
Yes
278LenovoSystemx3550M5InstallationandServiceGuide