Lenovo x3550 M5 - Page 860

3.Iferrorpersists,orbootisunsuccessful,(Trainedservicetechnicianonly)Replacethesystem
board.
•I.3818002Thefirmwareimagecapsulesignatureforthenon-bootedflashbankisinvalid.Opposite
BankCRTMCapsuleUpdateSignatureInvalid
Explanation:
Severity
Info
UserResponse
Completethefollowingsteps:
1.UpdatethebackupUEFIimage.
2.Iferrordoesnotpersistnoadditionalrecoveryactionisrequired.
3.Iferrorpersists,orbootisunsuccessful,(Trainedservicetechnicianonly)Replacethesystem
board.
•I.3818003TheCRTMflashdrivercouldnotlockthesecureflashregion.CRTMCouldnotlock
secureflashregion
Explanation:
Severity
Info
UserResponse
Completethefollowingsteps:
1.Ifsystemfailedtobootsuccessfully,DCcyclethesystem.
2.IfsystembootstoF1setup,updatetheUEFIimageandresetbanktoprimary(ifrequired).Ifthe
systembootswithouterror,recoveryiscompleteandnoadditionalactionisrequired.
3.Ifsystemfailstoboot,orifthefirmwareupdateattemptfails,(trainedservicetechnicianonly)
replacethesystemboard.
•I.3818009TheTPMcouldnotbeproperlyinitialized.TPMINIT:FailtoinitializeTPMchip.
Explanation:
Severity
Info
UserResponse
Completethefollowingsteps:
1.ChecktheLenovosupportsiteforanapplicableservicebulletinorfirmwareupdatethat
appliestothiserror.
2.Rebootthesystem.
3.Iftheerrorcontinues,replacethesystem-boardassembly(seeRemovingthesystem-board
assemblyandInstallingthesystem-boardassembly).
846LenovoSystemx3550M5InstallationandServiceGuide