Lenovo x3550 M5 - Page 876

Completethefollowingsteps:
1.IftheDIMMwasdisabledbecauseofamemoryfault,followtheprocedureforthatevent.
2.IfnomemoryfaultisrecordedinthelogsandnoDIMMconnectorerrorLEDsarelit,re-enable
theDIMMthroughtheSetuputilityortheToolsCenterSuiteCLI.
3.Iftheproblempersists,Powercyclethecomputenodefromthemanagementconsole.
4.ResettheIMMtodefaultsettings.
5.ResetUEFItodefaultsettings.
6.UpdateIMMandUEFIfirmware.
7.Swap/reseattheDIMMfromthedisabledslotwithamatchingDIMM.Iftheslotremains
disabled,(trainedtechnicianonly)replacesystemboard
•W.58001ThePFAThresholdlimit(correctableerrorlogginglimit)hasbeenexceededonDIMM
number[arg1]ataddress[arg2].MC5Statuscontains[arg3]andMC5Misccontains[arg4].DIMM
PFAThresholdExceeded
Explanation:
Severity
Error
UserResponse
Completethefollowingsteps:
1.Ifthecomputenodehasrecentlybeeninstalled,moved,serviced,orupgraded,verifythat
theDIMMisproperlyseatedandvisuallyverifythatthereisnoforeignmaterialinanyDIMM
connectoronthatmemorychannel.Ifeitheroftheseconditionsisfound,correctandretrywith
thesameDIMM.(Note:TheeventLogmightcontainarecent580A4eventdenotingdetected
changeinDIMMpopulationthatcouldberelatedtothisproblem.)
2.ChecktheLenovosupportsiteforanapplicablefirmwareupdatethatappliestothismemory
error.Thereleasenoteswilllisttheknownproblemstheupdateaddresses.
3.Ifthepreviousstepsdonotresolvetheproblem,atthenextmaintenanceopportunity,swap
theDIMMsonthesamememorychanneloneatatimetoadifferentmemorychannelor
Processor.(checkserviceinformationforthisproduct/Installguideforpopulationrequirements
forsparing/paringmodes).IfPFAfollowsamovedDIMMtoanyDIMMconnectoronthedifferent
memorychannel,replacethemovedDIMM.
4.IfnoproblemisobservedontheDIMMconnectorsandtheproblempersists,replacetheDIMM
identifiedbyLightPathand/oreventlogentry.
5.Ifproblemre-occursonthesameDIMMconnector,swaptheotherDIMMsonthesamememory
channelacrosschannelsoneatatimetoadifferentmemorychannelorProcessor.(check
serviceinformationforthisproduct/Installguideforpopulationrequirementsforsparing/paring
modes).IfproblemfollowsamovedDIMMtoadifferentmemorychannel,replacethatDIMM.
6.(Trainedservicetechnicianonly)RemoveaffectedProcessorandinspectProcessorsocketpins
fordamagedormis-alignedpins.Ifdamageisfound,orthisisanupgradeProcessor,replacethe
systemboard.IftherearemultipleProcessor’s,swapProcessor’stomoveaffectedProcessorto
anotherProcessorsocketandretry.IfproblemfollowstheaffectedProcessor(orthereisonly
oneProcessor),replacetheaffectedProcessor.
7.(Trainedtechnicianonly)IfproblemstayswiththeoriginalDIMMconnector,re-inspectDIMM
connectorforforeignmaterialandremove,iffound.Ifconnectorisdamaged,replacesystem
board
862LenovoSystemx3550M5InstallationandServiceGuide