2-4 Service Manual
5025-2xx, 4xx
Print quality symptom table
Symptom Action
Background Go to “Print quality—background” on page 2-44.
Blank page Go to “Print quality—blank page” on page 2-45.
Blurred or fuzzy print Go to “Print quality—blurred or fuzzy print” on page 2-46.
Color matching problems See “Color theory” on page 3-49.
Half-color page Go to “Print quality—half-color page” on page 2-46.
Horizontal banding Go to “Print quality—horizontal banding” on page 2-47.
Horizontal line Go to “Print quality—horizontal line” on page 2-47.
Insufficient fusing Go to “Print quality—insufficient fusing” on page 2-48.
Light print on solids See “Media guidelines” on page 1-12.
Missing image at edge Go to “Print quality—missing image at edge” on page 2-48.
Mottle (2–5mm speckles) Go to “Print quality—mottle (2–5mm speckles)” on
page 2-48.
Narrow vertical line Go to “Print quality—narrow vertical line” on page 2-49.
Random marks Go to “Print quality—random marks” on page 2-49.
Residual image Go to “Print quality—residual image” on page 2-50.
Skew (image not parallel to sides or to top
and bottom)
Check to see if the right tray is in the proper drawer for the 650-
sheet Duo Drawer.
Check the printhead alignment. See “Alignment” on page 3-7
Solid color page Go to “Print quality—solid color page” on page 2-51.
Vertical banding Go to “Print quality—vertical banding” on page 2-51.
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