Diagnostic information 2-13
5025-2xx, 4xx
Service error messages
Service error messages (1xx, 9xx)
Error code Description Action
106.xx Service
Yellow Printhead
Yellow printhead error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
106.01 Service
Yellow Printhead
The yellow printhead lost HSYNC. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
106.02 Service
Yellow Printhead
The yellow printhead failed to complete
servo.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
106.03 Service
Yellow Printhead
The yellow printhead mirror motors
failed to achieve lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
106.04 Service
Yellow Printhead
The yellow printhead mirror motors lost
motor lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
106.05 Service
Yellow Printhead
Failure reading NVRAM from
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
106.08 Service
Yellow Printhead
The yellow laser showed bad in testing. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
106.11 Service
Yellow Printhead
Failure writing data to the printhead. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
106.12 Service
Yellow Printhead
Failure reading data from the
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
106.13 Service
Yellow Printhead
Printhead declared error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
107.xx Cyan
Printhead Error
Cyan printhead error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
107.01 Service
Cyan Printhead
The cyan printhead lost HSYNC. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
107.02 Service
Cyan Printhead
The cyan printhead failed to complete
servo.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
107.03 Service
Cyan Printhead
The cyan printhead mirror motor failed
to achieve lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
107.04 Service
Cyan Printhead
The cyan printhead mirror motor lost
motor lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
107.05 Service
Cyan Printhead
Failure reading NVRAM from the cyan
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
To Next Page
Loading...
