2-20 Service Manual
5025-2xx, 4xx
959.05 Service
Invalid Firmware
Unknown Boot Failure. Update firmware or replace the controller
board. See “Controller board removal”
on page 4-20.
959.20 Service
System Board
System hardware failure. Replace the controller board. See
“Controller board removal” on
page 4-20.
959.21 Service
System Board
System did not respond to command
request.
Replace the controller board. See
“Controller board removal” on
page 4-20.
959.22 Service
System Board
Challenge Secret Failure. ASIC/SP mismatch.
959.23 Service
System Board
System self test failure during
initialization.
Replace the controller board. See
“Controller board removal” on
page 4-20.
959.24 Service
System Board
EEPROM Retention Error (write
failure)
Replace the controller board. See
“Controller board removal” on
page 4-20.
959.25 Service
System Board
Insufficient device space during
hardware programming.
Replace the controller board. See
“Controller board removal” on
page 4-20.
959.26 Service
System Board
Incremental counter reset exceeds
maximum value.
Replace the controller board. See
“Controller board removal” on
page 4-20.
959.27 Service
System Board
Increment count failed due to
maximum value limit.
Replace the controller board. See
“Controller board removal” on
page 4-20.
959.28 Service
System Board
Invalid SP memory configuration. Replace the controller board. See
“Controller board removal” on
page 4-20.
960.xx Service
Memory Error
RAM memory error: RAM soldered on
the board is bad.
Replace the controller board. See
“Controller board removal” on
page 4-20.
961.xx Service
Memory Failure
RAM memory error: slot 1 RAM is bad. Check RAM. If RAM is OK, replace the
controller board. See “Controller board
removal” on page 4-20.
962.xx Service
Memory Failure
RAM memory error: slot 2 RAM is bad. Check RAM. If RAM is OK, replace the
controller board. See “Controller board
removal” on page 4-20.
964.xx Service
Emulation Error
Download emulation cyclic redundancy
check (CRC) failure has occurred. A
checksum failure detected in the
emulation header or emulation file.
The following actions may be taken:
1. Disable the Download Emulation.
2. Program the download emulation into
the code overlay SIMM again.
3. If the problem is not resolved replace
the code overlay SIMM, and download
emulation again.
975.xx Service
Standard Network
or
975.xx Service
Network Card x
Network error: unrecognizable network
port.
Replace the standard network card or the
card in the specified slot.
Service error messages (1xx, 9xx) (continued)
Error code Description Action
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