2-2 Service Manual
4060-xxx
Messages and error codes
Service error codes
Service error codes are generally non-recoverable except in an intermittent condition when you can
POR the printer to temporarily recover from the error condition.
Service error code
Error code Action
900 RIP Software Go to “900 Error Code service check” on page 2-41.
901 Engine Flash Indicates that the flash which the system board code is programmed into is bad.
Replace the system board.
902 General Engine
Software Error
These errors indicate an unrecoverable system software error. Replace the
system board.
903 Paperport Link
Driver Error
904 Interface Violation
by RIP
905 Interface Violation
by Paperport Device
906 RIP Interface Driver
Error
910 DC Pick Motor DC
Pick Motor Stall
Error Codes 910, 911, 912, 913, and 914 are indications that a Tray 1 paper feed
problem has been detected. Go to “Input tray(s) service check” on page 2-64.
911 DC Pick Motor
Excessive PWM
912 DC Pick Motor
below speed
913 DC Pick Motor over
speed
914 DC Pick Motor: No
encoder feedback
Check the integrated paper tray (Tray 1) for correct paper loading. Reload the
paper and POR the printer. If the error continues, go to “Input tray(s) service
check” on page 2-64.
917 Transfer Roll Indicates a problem in the transfer roll area. Go to “Transfer roll service check”
on page 2-94.
920 Fuser Error Indicates that the fuser is below temperature when printing. Go to “Fuser service
checks” on page 2-52.
921 Fuser Error Indicates that the fuser is below standby temperature when the printer is idle. Go
to “Fuser service checks” on page 2-52.
922 Fuser Error Fuser failed to reach standby temperature. Go to “Fuser service checks” on
page 2-52.
923 Fuser Error Fuser is too hot during printing or when printer is idle. Go to “Fuser service
checks” on page 2-52.