Diagnostic information 2-33
4060-xxx
Check device connection messages
The messages in the following table display when the printer loses communications with one of the
following devices.
The messages in the following table can occur in two ways. The specified device could have been
removed from the printer, for instance to clear a paper jam. Otherwise, the device can still be
attached to the printer, but is experiencing a communications problem, not fully connected, or having
a hardware failure.
If the device is temporarily removed or not connected properly, then the user is advised to reattach it.
When the option is recognized, the printer automatically clears the error and continues. If the option
is experiencing a hardware problem, turn the printer off and back on. If the error occurs again, the
user is advised to turn the printer off, remove the option, and call for service.
User status message Explanation
Check Env Feeder
Connection
Check envelope feeder connection.
Check Tray x
Connection
Check tray x, where x=1, 2, 3, 4, or 5.
Check Duplex
Connection
Check duplex option connection.
User status message Explanation
Turn Printer OFF to
Enable Option
A printer option, Input Tray, or Envelope Feeder, has been attached while the
printer is powered on. To use the option, the printer must first be powered off and
back on again. Data loss results if print jobs are active when the printer is power
cycled. If a print job is active, then remove the option and finish the job. The printer
automatically clears the message once the option is removed. Once the job is
complete, turn off the printer and attach the option again.
Insert Duplex Front
Cover
The duplex front access cover is not installed.
Close Duplex Rear Door The duplex rear door is open.
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