Diagnostic information 2-51
4060-xxx
260 Paper Jam displays, unable to clear and envelopes fail to feed from the
hopper. Kick rolls are rotating.
Check the deflector gap adjustment before continuing this service check.
260 Paper Jam displays, envelope stops in feeder paper path.
Envelope feeder multifeeds or may not display a 260 Paper Jam message.
260 Paper Jam displays, an envelope stopped in the paper path of the feeder
and an envelope also stopped in the base printer paper path.
FRU Action
1 Deflector gap adjustment Check the deflector gap adjustment. The adjustment may be too
narrow.
2
Weight assembly Check the weight assembly to make sure it moves up and down
freely without any binds. Make sure the weight assembly rests on all
the rear kick rollers when the hopper is empty. Replace the weight
assembly if it is damaged or does not operate properly.
3
Envelope edge guide Check the envelope edge guide to make sure it is not warped or set
too close to the envelopes in the hopper. Replace the edge guide if it
is damaged or does not operate properly.
FRU Action
1 Kick rolls/feed rolls/drive
rolls
Check all the rolls for oil, grease, or other contamination. If you find a
problem, clean the rolls. If this does not correct the problem, replace
the envelope feeder.
2
Deflector gap adjustment Check the deflector gap adjustment. The adjustment may be too
narrow.
FRU Action
1 Envelopes Check the envelopes being used in the feeder. Check for signs of the
envelopes being stuck together or signs of glue. Make sure the flaps
are not interleaved.
2
Deflector Check the deflector gap adjustment. The adjustment may be too
wide.
3
Restraint roll bias spring Check for a missing, broken or incorrectly installed restraint roll bias
spring. If incorrect, reinstall or replace the spring.
FRU Action
1 Latch lever Make sure the tip of the latch lever is centered in the opening in the
floor of the paper path. The latch lever may not be detented on the
latch.