Diagnostic information 2-63
4060-xxx
202 Paper Jam Open Rear Door displays and a sheet of paper is jammed prior
to the pass thru sensor flag or 202 Paper Jam Open Rear Door displays, a
sheet of paper feeds out to the standard bin even though bin x is selected and
paper exits half way out of the redrive assembly.
Service tip: For this type of problem check the “Base printer sub error codes” on page 2-6. They
can help isolate the problem. A 202 paper jam message can also occur prior to the high-capacity
output stacker pass thru sensors.
Remove Paper - Output Bin x Full displays. You may not be able to clear the
message.
271 Paper Jam - Check Bin x, POST incomplete.
FRU Action
1 Lower Pass Thru Sensor/
Flag Assembly
Check the flag for correct operation, binding, broken parts, or
interference from the sensor cable. If incorrect, repair as necessary.
If correct, check to make sure the lower pass thru sensor is correctly
connected to J3 on the lower control board. Disconnect the pass thru
sensor cable and check the voltage at J3-3. The voltage measures
approximately +5 V dc. If incorrect, check the voltage at J3-2. The
voltage measures approximately 0 V dc. If incorrect, replace the
sensor assembly. If this does not fix the problem, replace the lower
control board.
2
High-capacity output
stacker drive belt(s)
Drive pulleys
Belt idlers
Belt tension springs
Check to ensure the output stacker drive belt or the failing assembly
is correctly installed on the drive pulley and belt idler pulley. Check
the belt tension spring to make sure it is not loose or broken. Repair
as necessary.
3
Mechanical linkage/motor
assembly (upper or lower)
If the DC motor is functioning properly check the gears, clutch and
other linkage parts for correct operation and wear, broken gear teeth,
or damaged parts. If incorrect, replace the mechanical linkage
assembly/DC motor assembly.
FRU Action
1 Dual output bin sensor flag
(upper assembly)
Check the flag for correct operation, binding, broken parts, or
interference from the sensor cable. If incorrect, repair as necessary.
FRU Action
1 Upper pass thru sensor flag
assembly
Upper control board
Check the flag for correct operation, binding, broken parts, or
interference from the sensor cable. If incorrect, repair as necessary. If
correct, make sure the lower pass thru sensor is correctly connected
to J3 on the lower control board. Disconnect the pass thru sensor
cable and check the voltage at J3-3. The voltage measures
approximately +5 V dc. If incorrect, check the voltage at J3-2. The
voltage measures approximately 0 V dc. If incorrect, replace the
sensor assembly. If this does not fix the problem, replace the lower
control board.
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