Diagnostic information 2-65
4062
27x.15
x = bin
number
Sensor (output pass
through) static jam
Applies to:
High capacity stacker
Mailbox
Offset stacker
Output expander
Sensor (mailbox
empty) static jam
Applies to:
Mailbox
Media remains on the sensor
(output pass through) during
the warm up sequence.
Media remains on the sensor
(mailbox empty) during the
warm up sequence.
See “Sensor (output pass
through) static jam service
check” on page 2-142.
See “Sensor (mailbox empty)
static jam service check” on
page 2-144.
27x.29
x = bin
number
Sensor (output pass
through) lingering jam
Applies to:
Offset stacker
Mailbox
Output expander
High capacity stacker
The media reached the sensor
(output pass through) but did
not clear it in the specified time.
See “Sensor (output pass
through) lingering jam
service check” on
page 2-141.
27x.50
x = bin
number
Sensor (output pass
through) lingering jam
Applies to:
Mailbox
The media reached the sensor
(output pass through) but did
not clear it in the specified time.
See “Sensor (output pass
through) lingering jam
service check” on
page 2-141.
27x.50
x = bin
number
Left tamper does not
leave home position
failure
Applies to:
Offset stacker
The sensor (left tamper HP)
does not detect that the tamper
has moved from home position.
1. Check all the connections on
the output option controller
card.
2. Check the tamper drive belt
for damage and replace if
needed.
3. Replace the left tamper
motor assembly.
Go to “SFP stapler assembly
tamper drive motor
assembly removal” on
page 4-126.
4. Replace the sensor (tamper
HP).
Go to “SFP stapler assembly
sensor (tamper HP left and
right) removal” on
page 4-134.
4. Replace the output option if
problem remains.
27x.51
x = bin
number
Sensor (output pass
through) late jam
Applies to:
Mailbox
The media is late reaching the
sensor (output pass through)
within the specified time.
See “Sensor (output pass
through) late jam service
check” on page 2-140
Error
code or
message
Error contents Description/Action Possible repair actions