Diagnostic information 2-67
4062
28x.26
x = bin
number
Timer 0 overflow (1ms
timer did not get
serviced for an entire
1ms)
Applies to:
StapleSmart finisher
A software failure has occurred
with the output option.
1. Turn the machine off/on.
2. Replace the output option if
problem remains.
28x.27
x = bin
number
Invalid paddle motor
manager status.
Applies to:
StapleSmart finisher
A software failure has occurred
with the output option.
1. Turn the machine off/on.
2. Replace the output option if
problem remains.
28x.28
x = bin
number
Invalid main motor
manager state
Applies to:
StapleSmart finisher
A software failure has occurred
with the output option.
1. Turn the machine off/on.
2. Replace the output option if
problem remains.
28x.29
x = bin
number
Sensor (stapler pass
through) lingering jam
Applies to:
StapleSmart finisher
The media reached the sensor
(stapler pass through) but did
not clear it in the specified time.
See “Sensor (stapler pass
through) lingering jam
service check” on
page 2-139.
28x.30
x = bin
number
Page ID complete not
clear
Applies to:
StapleSmart finisher
A software failure has occurred
with the output option.
1. Turn the machine off/on.
2. Replace the output option if
problem remains.
28x.31
x = bin
number
Transport motor
encoder not detected
Applies to:
StapleSmart finisher
The output option transport
motor encoder is not detected
upon startup.
1. Check all connections on the
output option controller card.
2. Replace the output option if
problem remains.
28x.32
x = bin
number
Transport motor
encoder not detected
Applies to:
StapleSmart finisher
The transport motor encoder
detection is lost during normal
operation.
1. Check all connections on the
output option controller card.
2. Replace the output option if
problem remains.
28x.33
x = bin
number
Transport motor
overspeed failure
Applies to:
StapleSmart finisher
The transport motor rotate at
the specified speed
1. Check all connections on the
output option controller card.
2. Replace the output option if
problem remains.
28x.34
x = bin
number
Transport motor
underspeed failure
Applies to:
StapleSmart finisher
The transport motor rotate at
the specified speed
1. Check all connections on the
output option controller card.
2. Replace the output option if
problem remains.
Error
code or
message
Error contents Description/Action Possible repair actions