Page 64 of 96
© 2020 LINAK A/S
Troubleshooting
Symptom Possible cause Action
No signal or
incorrect feedback
output
Cable damaged Change the cable
Wrongly connected Check the wiring
Signal is constantly high/low Run the actuator to fully extended and
retracted positions
Feedback output overloaded Reduce the load according to your
chosen feedback type
For IC Advanced only:
Incorrect feedback output/level
For IC Advanced only:
Connect the actuator to BusLink and
check for correct feedback option
Actuator runs in
smaller steps
Insufficient power supply Check the power supply
Load is higher than specified Reduce the load
For IC Advanced only:
Internal safety procedure activated
For IC Advanced only:
Connect the actuator to BusLink and
check the following:
- Reason for last stop (page 62)
- Current cut-off levels in both
directions
Actuator cannot
hold the chosen load
Load is higher than specified Reduce the load
For further assistance, please contact your local LINAK supplier.
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