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© 2020 LINAK A/S
Chapter 3
Troubleshooting
Symptom Possible cause Action
Motor runs but
spindle does not
move
Gearing system or spindle damaged Please contact LINAK
No motor sound or
movement of piston
rod
The actuator is not properly connected to
the power supply
Check the connection to the power
supply or the external control unit (if any)
Customer fuse burned Check the fuse
Cable damaged Change the cable
For IC Advanced only:
Wrongly connected
For IC Advanced only:
Please make sure that the power
supply polarity is properly
connected, otherwise you might
damage the actuator
Check the wire connection on the
internal control unit
Excessive power
consumption
Misalignment or overload in the
application
Align or reduce the load
Try to run the actuator without load
Actuator cannot lift
full load or motor
runs too slowly
Misalignment or overload in the
application
Align or reduce the load
Try to run the actuator without load
Insufficient power supply Check the power supply
For IC Advanced only:
Internal current limit reached
Actuator speed is too low
For IC Advanced only:
Connect the actuator to BusLink and
check the existing parameters
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