Appendix 1. Troubleshooting
Object
Error code
ce
Error message Reason and measure
Type Address
0x06
XP
Builder
Failed to get Project
ID.
In case of not reading file where project
property is included, download is
stopped. If this problem is repeated,
Contact the near Customer Service
0x07
XP
Builder
Failed to read history
alarm data.
In case of not reading information about
alarm history because of error of
NVRAM, download is stopped. If this
problem is repeated, Contact the near
0x08
XP
Builder
Failed to read CF
Card information.
Project is set to store data at CF card
equipped at device. By the way, now it
can’t read information about CF card.
Check the installation status of CF card
and if it is normal, check the CF card. If
this problem is repeated, contact
Project
download
0x26
0x09
XP
Builder
Failed to read USB
information.
Project is set to store data at USB
storage device equipped at device. By
the way, now it can’t read information
about USB storage device. Check the
installation status of USB storage
device and if it is normal, check USB
storage device. If this problem is
repeated, contact Customer Service
0x0A
XP
Builder
Failed to read Flash
memory information.
In case that it can’t know information
about memory status, download is
stopped. If this problem is repeated,
contact Customer Service Center.
0x0B
XP
Builder
Failed to clear Temp
Directory.
In case that because of error of Flash
Disk, it can’t delete the directory made
temporally for download because of
error of Flash Disk, download is
stopped. If this problem is repeated,
contact Customer Service Center.
0x0C
XGT
Panel
Failed to delete Font
File. Please reboot
XGT Panel.
In case that it fail to delete the font file
of previous project because of error of
XGT Panel, download is stopped. If this
problem is repeated, contact Customer
To Next Page
Loading...
Need help?
General