Marport Catch Sensor - Troubleshooting; Firmware Download and Readability Issues; Mosa Start Error Messages; Incorrect Data Display in Scala

Catch Sensors | V1 | Servicing and Maintenance
Troubleshooting
Firmware downloaded on DealerWeb cannot be read by Mosa
You downloaded a firmware from the DealerWeb, but the downloaded file is not a *.a1f
and is not read by Mosa.
You used Safari web browser and it is not compatible with the DealerWeb.
Use Mozilla Firefox (v22 to 51) or Google Chrome (v28 +) web browser.
Mosa does not start due to error message
Mosa displays an error message saying Mosa cannot be opened.
Your Mac security preferences do not allow you to open software not downloaded from
the App Store.
1.
From the upper left corner of the screen, click Apple menu> System Preferences>
Security & Privacy.
2.
From the lower left corner of the Security & Privacy dialog box, click the lock icon and
enter your password (if applicable).
3.
At Allow apps downloaded from, select Anywhere.
4.
For some macOS Sierra versions, click Open Anyway or see Installing Mosa on page 20
to know how to add the Anywhere option.
5.
Close the dialog box.
Data in Scala is wrong
Data displayed in Scala is wrong. For sensors with echograms, the echogram is noisy.
There are signal interferences.
1.
First, check that the sensor frequencies and telegrams are the same in the sensor
configuration (via Mosa) and the receiver configuration (via Scala).
2.
Check the frequencies of your other sensors to make sure there is enough distance
between them.
3.
Check the noise on the spectrum (see Checking Noise Interference on page 57). If the
frequency where the sensor is placed is too noisy, change for a less noisy frequency:
a.
Catch sensor: see Configuring Catch Sensor Telegrams on page 33
b.
Catch Explorer: see Configuring the Uplink and Down Settings on page 25
Important: Do not forget to also change the frequency on Scala receiver
page.
4.
You can increase the uplink power of the sensor to increase the power of the signal
transmitted to the receiver: see Configuring the Uplink Power on page 36.
5.
For sensors with echograms you can change the Echogram filter on Scala receiver
page:
a.
From Scala, click Menu > Expert Mode and enter the password copernic.
b.
Click again Menu > Receivers.
c.
From the left side of the receiver page, click the name of the sensor.
d.
From the sensor configuration page, click Configure next to Filter.
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