220 Matrix SPARSH VP110 User Guide
To view voice mails via phone user interface:
• Press Menu->Messages->Voice Mail->View Voice Mail.
The LCD screen displays the amount of new and old voice mails.
• Press the Conn soft key to listen to voice mails.
Message Waiting Indicator (MWI)
The IP phone supports MWI when receiving a new voice message. If someone leaves you a voicemail, you will
receive a message waiting indicator. MWI will be indicated in two ways: a warning tone and a prompt message
(including a voice mail icon) on the LCD screen. This will be cleared when you retrieve all voice mails or delete
them. Message Waiting Indicator (MWI) informs users of the number of messages waiting in their mailbox without
calling the mailbox.
The MWI service is unsolicited for some servers, so the IP phone only handles the MWI messages sent from the
server. But for other servers, the MWI service is solicited, so the IP phone must enable subscription for MWI.
For advanced users:
IP phones support both solicited and unsolicited MWI. Unsolicited MWI is a server related feature.
The IP phone sends a SUBSCRIBE message to the server for message-summary updates. The server sends a
message-summary NOTIFY within the subscription dialog each time the MWI status changes. For solicited MWI,
you must enable MWI subscription feature on IP phones. IP phones support subscribing the MWI messages to the
account or the voice mail number.
IP phones do not need to subscribe for message-summary updates. The server automatically sends a message-
summary NOTIFY in a new dialog each time the MWI status changes.
MWI service is not available on all servers.
The MWI Subscription parameters you need to know:
Option Description
SubscribeforMWI EnableordisableasubscriptionforMWIservice.
To Next Page
Loading...
Need help?
General
