MAXDATA PLATINUM Server Board User’s Manual
84
CD-ROM Drive Activity Light Does Not Light
Check the following:
q Are the power and signal cables to the CD-ROM drive properly installed?
q Are all relevant switches and jumpers on the drive set correctly?
q Is the drive properly configured?
q Is the onboard IDE controller enabled?
Cannot Connect to a Server
q Make sure you are using the drivers that are shipped on the system Configuration Soft
ware CD for the onboard network controller.
q Make sure the driver is loaded and the protocols are bound.
q Make sure the network cable is securely attached to the connector at the system back
panel. If the cable is attached but the problem persists, try a different cable.
q Make sure the hub port is configured for the same duplex mode as the network controller.
q Check with your LAN administrator about the correct networking software that needs to
be installed.
q If you are directly connecting two servers (no hub), you will need a crossover cable (see
your hub documentation for more information on crossover cables).
q Check the network controller LEDs that are visible through an opening at the system
back panel.
Problems with Network
The server hangs when the drivers are loaded:
q Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below.
Diagnostics pass, but the connection fails:
q Make sure the network cable is securely attached.
q Make sure you specify the correct frame type in your NET.CFG file.
The Activity LED doesn’t light:
Make sure the network hub has power.
The controller stopped working when an add-in adapter was installed:
q Make sure the cable is connected to the port from the onboard network controller.
q Make sure your PCI BIOS is current.
q Make sure the other adapter supports shared interrupts. Also, make sure your operating
system supports shared interrupts; OS/2
®
does not.
q Try reseating the add in adapter.
The add-in adapter stopped working without apparent cause:
q Try reseating the adapter first; then try a different slot if necessary.
q The network driver files may be corrupt or deleted. Delete and then reinstall the drivers.
q Run the diagnostics.