44 – Control CS 310 / Rev.I 1.55
11. Error messages and rectication
11.1 11.1 Error messages shown on LCD displayError messages shown on LCD display
Fault / error message Cause Rectication
System does not respond – No voltage supply. – Check the voltage supply to the door operator
and the control.
Door travels to the CLOSED end
position when the OPEN button
is pressed
Door travels to the OPEN end
position when the CLOSE button
is pressed
– Rotatingeldisconnectedwrongly. – Checktherotatingeldandsetdirectionto
clockwise, if necessary.
FAULT – X – internal software or hardware fault. – RESET using the circuit board buttons:
➔ “8.6 RESETTING the control without an LCD
monitor“
SAFETY CIRC. – The safety circuit is interrupted.
X3 / 1+2 Control safety circuit
EMERGENCY STOP, slack rope switch
X6 / 1+2 ON / OFF internal
X11 / 4+8 Safety circuit of door operator AWG
X14 / 8+4 Interface RS485
X2 / B1+B2 Safety circuit of door operator MEC
X3 / 3+4 External stop button
X7 / 1+2 Internal stop button
– Check safety circuit, localise interruption and
rectify problem.
ERROR RUNTIME – The programmed running time has been exceeded. – Check the path of the door and the running
time.
– Re-programme the running time, if necessary.
ERROR AWG – Signal transmission between absolute value encoder and
control interrupted and/or broken down.
– Check the cable and socket connections and
replace, if necessary.
TERM SWITCH FAIL – The door has travelled beyond the programmed end
position area.
– The end positions have not yet been programmed.
– Move the door/gate back into the programmed
area using the emergency operation facility.
– First, programme the end positions.
ERROR REVOLUTION – The power monitoring has been triggered. – Check the door for any mechanical impairment
or damage.
ERROR DIRECTION – Therotatingeldpresentisnotaclockwiserotatingeld. – ChecktherotatingeldAndchangethe
direction, if necessary.
➔ “7.1 Checking the direction of rotation/direction
of travel“
ERROR SKS CLS. – Closing edge safety device 1 is faulty in the
CLOSING direction –> (X4 / 5-8).
– Check the closing edge safety device and the
spiral cable.
ERROR SKS OPEN 2 – Closing edge safety device 2 is faulty in the
OPEN direction –> (X4 / 11+12) input 2
– Check the closing edge safety device and the
spiral cable.
ERROR STOP 2 – Safety circuit 2 is interrupted.
Wicketdoorswitch8.2kΩ
–> (X4 / 11+12) input 2
– Check wicket door switch.