5-5
Chapter 5 Troubleshooting
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Warning / Error Messages
If some trouble occurs, the buzzer sounds and the display shows a corresponding error message.
Take an appropriate remedy for the displayed error.
Warning messages
Errors when performing operations
Errors when ink charging is performed
Message Cause Solution
ERROR 901
INVALID OPERATION
Operation error
• Return to the LOCAL screen, check the
error status, and take appropriate actions.
ERROR 902
DATA REMAIN
There remains received data that has not
yet been printed.
• Execute the data clear function.
(P.2-20)
ERROR 90d
NO HEAD SELECT
Executed the processing without selecting
a head.
• Select the head. ( P.3-20)
ERROR 90f
PRINT AREA SHORT
The media is not wide or long enough for
printing.
• Replace the media with one having
enough width or length.
• If the media width is decreased because
the origin is moved, shift the origin to the
right to increase the effective media
width.
ERROR 912
INVALID INK CHARGE
Cannot ink charge by the following factors.
• Detected an abnormality of the informa-
tion of the IC chip.
• The expiration date for the ink has
passed.
• The charged ink level is nearly full, so ink
cannot be charged.
• The expiration date for the ink tank has
passed.
• Please run the ink charge ( P.1-19)
again. If you still cannot charge, please
check the cause that cannot be charged
with P.3-28 “Displaying the Information of
this machine”.
Message Cause Solution
INK IC Expiration
Charge Anyway ?
NO < > YES
The expiration date for the inserted IC chip
has passed.
• Change the ink bottle with a new one.
• Select [YES] to continue to use the ink.
IC Expiration:1MONTH
Charge Anyway ?
NO < > YES
The expiration date of the inserted IC chip
has passed (one month has passed after
the specified expiration date).
IC Expiration:2MONTH
CANNOT CHARGE
The expiration date of the inserted IC chip
has passed (two months have passed after
the specified expiration date).
• Charging is impossible. Insert the IC chip
of the ink bottle which has not passed its
expiration date.
• If the error occurs on the ink which is still
in its expiration date, check the time of
this machine.
WRONG INK IC
CANNOT CHARGE
The IC chip cannot be read normally.
• Remove the IC chip generating the warn-
ing once and install it again.
• If the same warning message still
appears, contact your local distributor to
call for service.
INK TYPE
CANNOT CHARGE
An IC chip that has already been charged
was inserted.
• Install the new IC chip.
INK TYPE
CANNOT CHARGE
The type of ink on the inserted IC chip is
different from the ink in the bottle.
• Check the type of ink on both the IC chip
and the ink bottle.