Chapter5 Troubleshooting
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ERROR 402
MOTOR Y
An excessive load was applied to the Y
motor.
• Turn off the power on the machine and turn it
on after a while.
If displaying again, contact your local distrib-
utor, our sales office, or service center.
ERROR 403
X CURRENT
Overcurrent error of X motor was
detected.
ERROR 404
Y CURRENT
Overcurrent error of Y motor was
detected.
ERROR 44f
Take-up Roll Sns Err
Take-up roller sensor error
The roller sensor cannot be correctly
read.
• Make sure that take-up unit and take-up ten-
sion bar settings in the machine setting are
"ON".( P.3-14)
• Check the set condition of the media.
• Confirm that the take-up unit operates using
the manual SW.
ERROR 505
MEDIA JAM
A media clogging occurred. • Remove the media and reset it.
ERROR 509
HDC POSCNT
An error occurred in the position control.
• Turn off the power on the machine and turn it
on after a while.
If displaying again, contact your local distrib-
utor, our sales office, or service center.
ERROR 50a
Y ORIGIN
Y origin could not be detected.
ERROR 50f
L-SCALE BLACK
Abnormal linear scale.
ERROR 50c
MEDIA WIDTH SENSOR
The media width could not be correctly
read.
• Check the media set position.( P.2-4)
• Clean the media sensor.( P.4-3)
• Turn off the power on the machine and turn it
on after a while.
ERROR 516
MEDIA SET POSITION R
The media is set out of range. • Check the media set position.( P.2-4)
ERROR 528
PUMP MOTOR SENSOR
Pump sensor detection error.
• Turn off the power on the machine and turn it
on after a while.
If displaying again, contact your local distrib-
utor, our sales office, or service center.
ERROR 52f
CARRIAGE ORG
The control origin position of the carriage
is not set.
• Contact your local distributor, our sales
office, or service center.
ERROR 530
STATION ORG
The control origin position of the station
is not set.
ERROR 536
STATION LOCK
An error of the station operation was
detected.
• Turn off the power on the machine and turn it
on after a while.
If displaying again, contact your local distrib-
utor, our sales office, or service center.
ERROR 537
MAINT.WASH SHUTTER
An error of the maintenance wash shut-
ter was detected.
ERROR 602
CARTRIDGE END
Ink end (unusable, only available when
cleaning with 4-color set)
• Replace with new ink.
ERROR 608
WRONG INK IC
Ink IC chip of the ink pack cannot be
read correctly.
• Make sure that the ink IC chip is correctly
inserted.
• Reinsert the ink IC chip.
• Turn off the power on the machine and turn it
on after a while.
If displaying again, contact your local distrib-
utor, our sales office, or service center.
ERROR 627
RE-INSERT CARTRIDGE
There is a slot in which the ink IC chip is
not inserted for more than a certain time.
• Set an ink IC chip.
ERROR 628
WRONG INK CARTRIDGE
An error occurred in the information of
the ink IC chip of the ink pack.
The usage exceeds the specified value.
• Check that the nozzle is not clogged.
ERROR 63c
INK REMAIN ZERO
Cartridge remaining amount 0 (ink end /
only at 4-color ink set)
• Replace with new ink.
ERROR 64C
NCU ERROR
The nozzle check was interrupted due to
some problem.
• Turn off the power on the machine and turn it
on after a while.
If displaying again, contact your local distrib-
utor, our sales office, or service center.
ERROR 650
NCU CONECT
The NCU unit is not connected.
Display Cause Measures
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